Level 4Higher Β· HNC/Cert HE

Digital community manager

Facilitate and instigate direct communication online between the end user or customer and the organisation.

Typical duration
2 years
Training funded
up to Β£13,000
Route
Digital
Standard ref
ST0345

Role overview

Digital community managers build, grow, and engage online communities on behalf of an organisation, typically across social media platforms and dedicated community spaces. You will create content, moderate discussions, analyse engagement data, and represent the brand's voice online. This role suits creative communicators with an interest in social media, marketing, and digital strategy.