← All apprenticeships · Digital · ST0949
Level 4Higher · HNC/Cert HE

Applications support lead

Provide tactical advice, training and support on core technology applications.

Typical duration
2 years
Training funded
up to £17,000
Route
Digital
Standard ref
ST0949
Where this apprenticeship leads
IT User Support TechniciansAI exposure 65% · Very High
Starting out
£20,000 - £25,000
Experienced
£28,000 - £34,000
Senior
£38,000+
Full career profile - salary progression, top employers, AI outlook →

Role overview

An applications support lead manages and oversees the support and maintenance of business software applications, acting as the escalation point for complex technical issues and leading a team of support analysts. Apprentices develop skills in application troubleshooting, user support, change management, and vendor relationship management. This role can lead to applications manager, IT service manager, or solutions architect positions.

Careers this apprenticeship leads to

Salary progression, top employers and day-to-day reality for the roles this standard prepares you for.

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