← All apprenticeships · Legal, finance and accounting · ST0176

Level 2Intermediate · GCSE equivalent

Credit controller and collector

Monitor and manage customer accounts, follow financial policies to collect money owed to organisations.

Typical duration

1 year

Training funded

up to £5,000

Route

Legal, finance and accounting

Standard ref

ST0176

Where this apprenticeship leads

Credit ControllerAI exposure 52% · High

£24,000 - £30,000

£35,000 - £45,000

Full career profile - salary progression, top employers, AI outlook →

Role overview

The Credit Controller and Collector apprenticeship trains you to manage accounts receivable, chase overdue debt, and support customers in resolving payment issues, keeping a business's cash flow healthy. You will develop skills in account reconciliation, credit risk assessment, and professional customer communication. This Level 2 qualification leads to roles in finance departments across every business sector.

Careers this apprenticeship leads to

Salary progression, top employers and day-to-day reality for the roles this standard prepares you for.

Payroll Officers and Wages Clerks

Apprenticeship route

Insurance Broker

Apprenticeship route

Accounting Technician

Apprenticeship route

Forensic Accountant

Revenue Protection Officer

Debt, Rent and Other Cash Collectors

Financial Accountant (Qualified)