Level 4Higher Β· HNC/Cert HE

Retail manager

Managing staff, their work and sales within a retail environment.

Typical duration
1 year
Training funded
up to Β£5,000
Route
Sales, marketing and procurement
Standard ref
ST0325

Role overview

A Retail Manager runs a store or department, taking responsibility for sales performance, team leadership, stock management, and customer experience. Apprentices at level 4 develop the commercial and people skills to manage teams effectively and deliver results for their employer. This qualification leads to area manager, operations manager, and broader commercial management roles.