Level 3Advanced Β· A-Level equivalent

Senior credit controller and debt collection specialist

Manage credit and collect money owed by consumers or businesses, or take control and sell goods to pay debts.

Typical duration
1y 6m
Training funded
Fully funded
Route
Legal, finance and accounting
Standard ref
ST0175

Role overview

A Senior Credit Controller and Debt Collection Specialist manages the recovery of outstanding debts owed to a business, working across commercial or consumer debt portfolios and handling complex or high-value cases. Apprentices develop negotiation, legal, and analytical skills to recover money efficiently while maintaining customer relationships where possible. This level 3 qualification leads to credit manager, collections team leader, or specialist debt recovery roles.