Level 2Intermediate Β· GCSE equivalent

Hospitality accommodation team member

Hospitality Accommodation Team Member is a multi-skilled occupation in dining and bar, guest services and housekeeping.

Typical duration
1 year
Training funded
Fully funded
Route
Catering and hospitality
Standard ref
ST1420

Role overview

The Hospitality Accommodation Team Member apprenticeship at Level 2 trains you in the front-of-house and housekeeping skills needed to work in hotels, serviced apartments, and other accommodation businesses, ensuring guests have a great stay from check-in to check-out. You will welcome guests, manage reservations, prepare rooms, and handle queries and complaints professionally. It is a great starting point for a career in hospitality management.